Performance Improvement Specialist – Onsite | TX | Full-Time
Job Description
Job Title and Overview
Job Title: Performance Improvement Specialist
Industry: Social Services / Nonprofit
Location: Kaufman, TX (Onsite)
Job Type: Full-Time
Salary: $19.36 per hour (including wage, incentives, bonuses, overtime, and shift
differentials)
Expected Hours: Standard Business Hours
Job Description
The Performance Improvement Specialist oversees and enhances organizational performance by ensuring compliance with policies, accreditation standards, and contractual requirements. This role involves conducting internal audits, analyzing departmental reports to identify trends, and implementing corrective action plans. The performance improvement specialist will work closely with leadership, participate in quality assurance meetings, and collaborate with external service providers to maintain and improve service delivery. Additionally, they will prepare detailed reports and attend industry-related workshops and conferences to stay updated on best practices.
Responsibilities of a Performance Improvement Specialist
- Attend QA and program improvement meetings with agency staff and stakeholders.
- Build strong partnerships with public and private service providers for seamless collaboration.
- Ensure case files comply with accreditation and contract requirements.
- Perform internal audits, reviews, and specialized investigations as necessary.
- Examine departmental reports to identify trends and resolve performance challenges.
- Work with teams to develop and oversee Corrective Action Plans (CAPs).
- Create well-structured, clear reports on time.
- Collaborate with agency leadership on audit-related activities.
Requirements
Qualifications:
- A high school diploma or equivalent is required.
Experience:
- Prior experience in performance improvement, compliance, auditing, or quality assurance is preferred but not mandatory.
Skills:
- Strong analytical skills to assess reports and identify performance trends.
- Ability to conduct internal audits and investigations effectively.
- Excellent communication and relationship management skills for working with stakeholders.
- Strong attention to detail to ensure compliance with policies and regulations.
- Proficiency in preparing well-structured reports and corrective action plans.
Benefits
- Competitive salary with performance-based incentives.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- 401(k) retirement plan with employer match.
- Paid time off, including personal leave and holidays.
- Longevity bonus for continued service.
- Professional development opportunities, including workshops and conferences.
Shifts
This role follows a standard work schedule but may require occasional flexibility, including overtime or shift adjustments, depending on operational needs.
How to apply
To apply for the Performance Improvement Specialist position at TFI Family Services, visit the official careers page.
Work Authorization
Applicants must be legally authorized to work in the United States. The company does not provide visa sponsorship for this position.
Equal Opportunity Employer
TFI Family Services is an equal opportunity employer. The organization values diversity and inclusivity and ensures fair hiring practices without discrimination based on race, color, religion, gender, national origin, disability, or any other protected status.
Company Overview
TFI Family Services is a nonprofit organization dedicated to strengthening children and families through foster care, adoption, and family support services. With a mission to provide quality care and create lasting relationships, TFI partners with communities to ensure the well-being of vulnerable children. The organization offers foster parent training, case management, and therapeutic services, focusing on stability and permanency for every child.
Expiry Date
Apply before April 18, 2025, to be considered for the Performance Improvement Specialist role!
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