Customer Service Representative Job – Remo | Full Time

Customer Support
Remote
February 24, 2025
$8 - $12 / hour
Full Time
Urgent

Job Description

Job Title and Overview

Job Title: Customer Service Representative
Industry: Customer Service
Location: Remote
Job Type: Full-time
Salary: $8.41 – $12.00 per hour
Expected Hours: Not more than 40 hours per week

Job Description

We are seeking a dedicated Customer Service Representative to join our team and provide outstanding support to our clients. As a key member of our customer service team, you will manage customer inquiries, process payments, and offer top-notch assistance. This is a fully remote position, offering the flexibility to work from home while delivering exceptional service.

Responsibilities

  • Handle incoming customer inquiries via phone, email, or in person.
  • Process payments and manage cash transactions with accuracy.
  • Perform data entry tasks to update and maintain customer records.
  • Conduct outbound calling campaigns to follow up with customers and ensure satisfaction.
  • Assist multilingual customers, providing effective and clear communication.
  • Utilize sales techniques to promote products and services.
  • Analyze customer feedback and identify areas for service improvement.
  • Maintain a clean and organized workspace to enhance productivity.
  • Work in a call center setting to address customer needs efficiently.

Requirements

Qualifications:

  • High School Diploma or equivalent.

Experience:

  • Proven experience in customer service or a related field is preferred.
  • Previous experience with data entry and handling cash transactions.

Skills:

  • Strong communication skills, with the ability to manage diverse customer interactions.
  • Proficiency in office software applications, including data entry systems.
  • Multilingual abilities are a plus for assisting a broader range of customers.
  • Ability to work effectively in a fast-paced call center environment and handle stressful situations professionally.

Benefits

  • Flexible work schedule.
  • Opportunity to work from home, promoting work-life balance.

Shift

8-hour shifts with flexible scheduling.

How to Apply

If you are passionate about customer service and are looking for a role that offers flexibility and remote work, we’d love to hear from you. Please submit your application via CYBXperts – Customer Care Specialist – Remote Job to be considered for this position.

Deadline to Apply

The deadline to apply for Customer Service Representative position is 23 March 2025.

Company Overview

Modus Lights Technologists is committed to delivering world-class technology solutions that empower businesses to stay ahead of the competition. With over 10 years of experience in serving both enterprises and small businesses, we specialize in providing turn-key solutions that enhance customer, employee, and societal experiences. Our team of industry-leading experts ensures that you receive innovative, value-driven results that set your business apart in today’s competitive landscape.

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