Job Description
Job Title and Overview
Job Title: Associate Solutions Engineer
Industry: Intelligent Content Management / SaaS / Enterprise Software
Location: New York City, NY
Job Type: Full-Time | Hybrid
Salary: $74,000 – $92,500
Expected Hours: Standard business hours (2 days/week in office required)
Job Description
Box is hiring an Associate Solutions Engineer to join its growing team in New York City. In this role, you will help design customer-focused solutions while learning key technical and professional skills. First, you will complete the 6-month ASE Academy. This program will prepare you for success by offering in-depth training and hands-on experience.
After completing the academy, you will support internal teams and customers. You will present the Box platform and show how it solves business problems. This role combines technical learning with customer engagement. It is perfect for individuals interested in tech sales and SaaS solutions. Box offers a hybrid work model with in-person days focused on collaboration and learning.
Responsibilities of the Associate Solutions Engineer
The following are the responsibilities of the Associate Solutions Engineer at Box:
- Complete the 6-month ASE Academy to build technical and professional skills.
- Learn the Box platform, including web, mobile, desktop, and APIs.
- Partner with Solutions Engineers to support customer needs and strategic deals.
- Use active listening to uncover customer problems and recommend solutions.
- Deliver product demos to internal teams and external clients.
- Share product knowledge to help teams understand Box’s value.
- Collaborate using modern SaaS tools such as Salesforce, Slack, and Zoom.
- Support go-to-market efforts by enabling colleagues through training.
- Continue to grow skills and product knowledge beyond the academy.
- Help customers and teams solve problems using content-driven workflows.
Requirements for the Associate Solutions Engineer
Given below are the qualifications, experience, and skills required for the Associate Solutions Engineer at Box:
Qualifications:
- Associate’s or Bachelor’s degree.
- Open to students graduating in Spring 2025.
Experience:
- Minimum of 1 year in a customer-facing or service-oriented role.
- Experience may include internships, part-time jobs, or volunteer work.
Skills:
- Strong interest in technology and solving business problems.
- Passion for learning new tools and platforms.
- Excellent communication and presentation skills.
- Ability to collaborate with teams and work independently.
- Positive attitude and motivation to grow in a tech sales role.
Benefits
As an Associate Solutions Engineer at Box, you will enjoy the following perks:
- Competitive salary ranging from $74,000 to $92,500 USD.
- Eligibility for equity gives you a stake in the company’s success.
- Access to top-tier healthcare benefits to support your physical and mental well-being.
- Additional perks and programs that promote a healthy work-life balance.
- Hands-on training through the 6-month ASE Academy to build essential skills.
- A hybrid work model with in-office collaboration at least two days per week.
- Opportunities to grow within a leading Intelligent Content Management company.
- Exposure to cutting-edge technologies and enterprise AI.
- A diverse, inclusive workplace that values your unique background and contributions.
- Support from a passionate team committed to transforming how businesses manage content.
Shifts
Box follows a hybrid work schedule. Employees are expected to work from their assigned office at least two days per week, with a focus on Tuesdays and Thursdays. The remaining days can be remote, offering flexibility and in-person collaboration as needed.
How to Apply
To apply for the Associate Solutions Engineer position at Box, please click on the apply button:
Applications will be reviewed on a rolling basis, so early submission is encouraged.
Deadline to Apply
The deadline to apply for the Associate Solutions Engineer position at Box is open until the role is filled.
Early applications are encouraged, as hiring will proceed on a rolling basis.
Work Authorization
Box requires candidates to have valid work authorization for the United States. Visa sponsorship is not given for the Associate Solutions Engineer. Applicants should ensure they meet legal work requirements before applying.
Equal Opportunity Employer
Box is proud to be an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status. We strive to create an inclusive culture where all employees feel respected and empowered.
Box is committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process. Our goal is to ensure every candidate has a fair and positive interview experience.
Company Overview
Box (NYSE: BOX) is a global leader in Intelligent Content Management. Founded in 2005, Box helps organizations securely manage and collaborate on content throughout its lifecycle. Our platform integrates AI to transform business workflows, enabling companies to work smarter and faster.
Headquartered in Redwood City, California, with offices worldwide, Box serves top brands like AstraZeneca, JLL, Morgan Stanley, and Nationwide. We actively pursue innovation, ensure customer success, and build an inclusive work culture.. At Box, we empower businesses to thrive in the new AI-first era by simplifying how teams share, secure, and manage information.
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